Privacy Policy

Syntactx Technologies (“Syntactx”, or “We”) is committed to protecting the privacy of both individuals who visit our websites, and customers who use our services and applications to capture information (“Customer Data”). Syntactx complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Syntactx has certified to the Department of Commerce that it adheres to the Privacy Shield Principals. Should there be any conflict between the terms of this Privacy Policy and the Privacy Shield Principals, the Privacy Shield Principals shall govern. We have created this Privacy Policy to explain the personal information we collect, how we protect it, and with whom we share it.

“Personal Information” is any non¬public data that identifies or may identify an individual as set forth under the Data Protection Directive 95/46/EC, the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule, or any successor laws or regulations.

Individuals Who Visit Our Websites

The following discloses our information gathering and dissemination practices for the website located at the URL and any websites to which Syntactx may link this Privacy Policy (collectively, the “Websites” or “Sites”). By visiting our Websites or otherwise providing us with your Personal Information, you consent to the collection, processing, and storage of your Personal Information as described in this Privacy Policy. The following describes the information we may collect:

  • Contact Information – Some areas of our Sites request or require contact and other information. During the registration process and in other instances, we may collect information such as your name, mailing address and email address.
  • Internet Protocol (IP) Address – We may collect an IP address from visitors to our Sites. We may use IP address to help diagnose problems with our server(s), to administer our Websites, and to monitor activities on and interactions with our Websites, user preferences, and other computer and connection information relating to your use of our Sites. We may also use log files, cookies and similar technologies (described below) to collect information about the pages you view, links you click on, and other actions you may take when accessing our Sites.

We may combine other publicly available information, such as information related to the organization for which you work, with the Personal Information that you provide to us through our Sites. Syntactx uses the Personal Information we collect from you:

  • To contact you about your registration or your use of the Site or our Services.
  • To contact you in response to your inquiries, comments and suggestions.
  • To contact you otherwise when necessary.
  • For the specific purpose for which it was volunteered.
  • To ask for your participation in brief surveys.
  • To complete any purchases or other transactions you may perform.
  • To notify you about updates, promotions, special offers, etc., regarding products and services provided by us or our affiliates or partners.
  • To provide to our affiliates or third parties (e.g., data processors or other service providers) for legitimate business purposes.
  • To generate aggregate statistical studies.
  • As further described to you when we collect the information.
  • As required by law or regulation, or as requested by government authorities.
  • For an acquisition, merger, or sale.
  • For our other business purposes.

Syntactx does not share, sell, rent, or trade your Personal Information collected through our Sites with third parties for their sole promotional purposes without your express consent. As set forth above, Syntactx may share your personal information with third party service providers contracted by us to provide services on our behalf; these providers may only use information we provide to them as instructed by us.

Use of Cookies

We may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record¬keeping purposes at many websites. Use of cookies makes web surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don’t see the same ad repeatedly.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.


Our Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. However, it is not possible to guaranty the security or integrity of information you disclose online since a sufficiently powerful attack from an unauthorized third party could compromise your data.

Applicable Law

This Privacy Policy covering individuals who visit our Sites will be construed under the laws of the State of New York, USA, without giving effect to any conflict of law provisions. You agree to submission of any dispute to the state and federal courts located in New York, New York, USA.


By providing us with your information, you consent and agree to the terms of this Privacy Policy.

Customer Data

As part of Syntactx’s platform, applications and services, our Customers may enter Personal Information, including Personal Information from or about their authorized users, employees, and clinical trial subjects (together, “Customer Data”), into our servers.

Syntactx processes Customer Data as instructed by our Customers, and has no direct control or ownership of the Personal Information it processes. Our Customers are responsible for complying with regulations or laws regarding notice, disclosure and/or obtaining consent prior to transferring the data to Syntactx for processing purposes.

Syntactx will not share or distribute Customer Data except as provided in the Agreements between Syntactx and our Customers. These Agreements may provide Syntactx with the rights to process or use Personal Information for Syntactx’s business purposes including providing or developing Syntactx SaaS Products, preventing or addressing service issues, support or technical problems, responding to our Customer’s instructions, or as may be required by law.

Please direct any questions regarding access, correction, amendment, or deletion of your Personal Information to the Customer (the data controller) for which you work or which collected your Personal Information using our platform or applications. If our Customer requests us to remove the Personal Information to comply with data protection regulations, Syntactx will respond to their request within 30 business days. We will refer any request for disclosure of Personal Information by a law enforcement authority to our Customer unless prohibited by law, and will make such disclosures where we conclude that we are legally obligated to do so.

Changes to this Policy

Syntactx reserves the right to change this Privacy Policy at any time by posting a new privacy policy at this location; Syntactx will provide notification of any material changes through our Sites at least thirty (30) business days prior to the change taking effect. Therefore, you are responsible for periodically checking our Privacy Policy for changes.

Last updated: July 21, 2017